The Business World is Transforming
  • By 2025 the worth of the Internet of Things will be $6.2 trillion.
  • The sharing economy will reach $330 billion by 2025.
  • For people starting their education, 65% will enter the workforce into jobs that don’t exist today.
  • The average tenure on the S&P 500 is dropping. Only 25% of the companies in 2012 will remain by 2023.
  • Automation and robotic usage will grow 2,000% from 2015-2030 amounting to $190 Billion market.
  • 86% of global CEO’s are championing digital transformation of their companies.
  • By 2025, half of world’s companies with revenues exceeding $1 billion will be headquartered in today’s emerging markets.
  • By 2018, the data created by the Internet of Things will reach 403 zettabytes a year.
  • By 2030 the population will be over 8 billion people and 50% of Global GDP growth will come 440 cities in emerging markets.
  • By 2030 more than 30% of workforce will be older than 55 in developed countries.

Creating a Responsive Organization

Creating a Responsive Organization
07/17/2018, MSSBTI Staff , in Featured, Leadership, Workshops

Organizations are struggling to keep up with the increasing pace of change. Our experience working with companies of all types show some consistent and growing issues:

  • Not time to plan or strategize because of constant firefighting
  • An increasing inability to implement or realize value from change efforts
  • Slow decision making and even slower execution
  • Leaders working harder but getting less done
  • Revenues increasing but margins tightening
  • Difficulty keeping up with scale, technology, and new competition

Today’s exponentially changing operating environment is just too fluid and unpredictable to rely on traditional methods devised over a century ago. As the drumbeat of business disruption grows, organizations must become more adaptable by unlocking emergent leadership and incorporating responsive value, talent and knowledge management techniques and structures. To be successful, teams must be inspired by confident, knowledgeable leaders who can elicit emergent performance. Rather than pursuing another version of the tangled matrix organization, the Responsive model takes from natural science and deep research in organizational development to create a value focused, talent rich, transparent, rapidly scalable, and highly adaptable approach.

Creating a Responsive Organization explores the key elements for building a Responsive organization capable of thriving in a complex, less predictable environments.

A truly global executive, David Lee has 20+ years of executive management experience including companies such as American Express, Sabre, with National Geographic, and Discover the World Marketing. Currently, he serves as Executive Director of the MSS Business Transformation Institute helping organizations obtain the knowledge, tools, and methods to affect their own transformation.

As a student of complex adaptive systems, David has applied the framework for Responsive organizations at Fortune 50 and global enterprises, state & city government, and a Big 10 University among others. He has led transformation, facilitated innovation, and taught change management techniques across five continents and 60 countries.

David speaks and facilitates advanced programs on topics related to Responsive leadership, transformation, and innovation including Complex Change Management, Mature Innovation, Customer-Centric Strategy, and High Performance Team Development. He is a founding member of Responsive Org (Phoenix), and on advisory councils at Thunderbird, the School for Global Management at Arizona State University, Grand Canyon University, and Northern Arizona University.

To learn more about Creating a Responsive Organization, contact MSSBTI at 602-387-2100 or

Program Audience:

  • Enterprise leaders and their teams
  • Executives in strategy and organizational transformation
  • Senior leaders for teams in transitions
  • Executive-level consultancy professionals



  • This workshop can be presented as a1-day workshop or 1.5 days for a deeper dive into the topic


Learning Objectives:

  1. Why is it necessary to be Responsive?
  2. What is a Responsive organization?
  3. How to Transform into a Responsive Organization
  4. Common errors when transforming an organization and how to avoid them



  • All workshops can be performed at MSSBTI facilities in Central Phoenix, AZ or onsite at the client location



MSS Business Transformation Institute provides valuable resources for business leaders that seek to transform their operations. By sharing our collective expertise on concepts and strategies, we help leaders identify, clarify, and prioritize their specific transformational needs.  We inspire change from concepts to strategies.

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