Customer Centric Strategy Development Consider that 74% of CEOs claim to be implementing a customer centric strategy in the next 2 years. The Customer Centric Strategy Development program is designed to help get organizations off the block and rapidly develop their approach for a customer centric... Read more...
Successful change relies on the acceptance and engagement of your employees, one individual at a time. The Change Management Orientation for Employees is based on the Employee’s Survival Guide to Change and the ADKAR® Model to help employees engage in the change process. Participants will gain a ... Read more...
Participants will be equipped with Prosci’s research-based change management methodology and tools including the Prosci 3-Phase Process, Prosci® ADKAR® Model, Change Management Toolkit, and Change Management Pilot Professional in order to develop scaled change management strategies for projects ... Read more...
Active and visible sponsorship is the number one contributor to overall project success. This Sponsor Briefing program provides the “what” and “why” of change management in terms that resonate with senior leaders; what change management is and its critical connection with achieving business ... Read more...
There is no universally accepted definition of leadership, but most of us have some perspective of effective leadership and, therefore, we feel we know it when we see it. However, given the critical importance of leadership for growth, profitability and value creation in a business, a mere “perspe... Read more...
Prosci® Change Management Training and Certification It’s a well-known fact that 70% of all change efforts fail to meet their objectives. However, 94% of organizations that apply affective change management meet their objectives. Excellent change management makes a project nearly five times as l... Read more...
