03/07/2019, by David Lee
My family can tell you that I consider myself one of the great armchair innovators. Among the many things I believe I invented before they were actually invented is the Keurig coffee dispenser, Netfli... Read more...
Strategic Planning in a Dancing Landscape09/01/2018
03/15/2018, by Dean T. Kashiwagi, PhD, PE
Dr. Dean Kashiwagi offers his unique perspective on how metrics, etc. can impact business. Read more...
09/11/2017, by Karen S. Walch, PhD
Since the 1990’s, most practitioners in the field of leadership development have been guided by leadership growth models which map six or more key transitions that leaders must navigate to successfu... Read more...
The Whole World is Turned Upside Down08/31/2017
08/08/2017, by MSS Staff
MSSBTI Executive Director, David Lee, led a global webinar on Transformational Leadership for Thunderbird, the School for Global Management alumni recently. View the full webinar here.  ... Read more...
04/05/2017, by George Deeb
Last week, Lisa Leiter at Crains Chicago wrote a great article "When Should a Startup Worry About Making Money?" It raised good questions on when a startup should focus on driving growth vs. driving... Read more...
Setting Mergers & Acquisitions Goals04/05/2017
04/05/2017, by David Lee
The world has become VUCA. After the Cold War, the US Military came to something of a revelation. Without a clear power counterbalance from the USSR, the world became a much more challenging place.... Read more...
Change Management and the Pizza Principle04/05/2017
In a previous article, we discussed the level of change management required for a company to achieve true transformation. Just as a reminder, the mutually inclusive elements include: Employing an ... Read more...
Planning Your Transformation Journey12/18/2018
09/27/2018, by Donna Dobrovich
It is challenging to get people’s attention in this age of information overload. If the title of this article got your attention, it probably means you are experiencing the turbulent environment of ... Read more...
01/30/2018, by Karen S. Walch, PhD
Dr. Karen S. Walch shares with David Lee real life examples of Quantum Negotiation and the Art of Getting What You Need. In the context of negotiation, we are all connected. To get what you need ... Read more...
10/10/2017, by Wayne Haggstrom
Spike Strip: (also known as traffic spikes, tire shredders, one-way traffic treadles, stingers, stop sticks, a stinger in police slang, and formally known as a tire deflation device) is a device used ... Read more...
08/09/2017, by David Lee
One of the hardest things to manage when working with clients on transformation efforts is that the people who hire you are often the root cause of why it is so difficult. “If we don’t change, ... Read more...
Collaboration In A Complex Environment07/12/2017
04/05/2017, by David Lee
I have always been fascinated by the sport of mountain climbing. Recently, I was watching a movie on climbing Mt. Everest in which they described the Death Zone - the region above 26,000 feet where a ... Read more...
The 5 Tenants of Change Management04/05/2017
04/09/2019, by Eileen Madden Mitchell
Operating in a Global Economy is not for the weak. Organizations need to be fit. Fit for the sprints. Fit for the marathons. Fit for the heavy lifting that comes with a perfectly primed pipeli... Read more...
01/15/2018, by Angelo Angeleri
Utilizing a Digital Modular Supply Chain to Respond to Change The outlook for American consumer spending appears to us to be improving, with consumer confidence growing, and a labor market and wages ... Read more...
From Around the Web: Supply Chain Management10/25/2017
10/18/2017, by MSS Staff
Greg Grindley, supply chain expert, shares how in 2001 the US military looked at long-term needs and risks in their supply chain to military forces in Afghanistan to completely transform their process... Read more...
How Can a Job Title Help Your Business?10/17/2017
07/18/2017, by John Wieser
Every company pours a great deal of research, analysis, and resources into transforming their organization, asking themselves strategic questions: How can we accelerate our growth? How can we increa... Read more...
Mergers & Acquisitions Podcast Now Available06/27/2017
06/26/2017, by Charles Zulanas
“From Around the Web” is a regular series of gathered articles, case studies, and statistics highlighting different themes in transformational leadership excellence across a variety of industrie... Read more...
Process Visibility…Now You See It!05/15/2017
05/04/2017, by Dean T. Kashiwagi, PhD, PE
At the root of every issue comes a problem that all leaders of organizations must face: How do you create a quality service with few resources, and inexperienced people. This is the same issue my Fath... Read more...
Customer Service is No Longer Good Enough05/04/2017
There is no doubt that digital transformation (DX) has become and will continue to be a primary driver of change in organizations for the foreseeable future, and that it requires executives to think ... Read more...
02/20/2019, by MSS Staff
The digital future for your company is right now. In all industries and businesses, we have reached the point when systems are no longer just tools to automate processes and drive efficiencies. They... Read more...
09/14/2018, by John Wieser
I really enjoy playing guessing games – you know, the types that you would do in a case interview, in business school, or with your nerdy, analytical friends (and yes, my friends and I would fall in... Read more...
Top 5 Cloud Trends05/29/2018
05/07/2018, by Tony Beheshti
“No man steps in the same river twice.” - Heraclitus, Greek Philosopher (535 – 475 BC) Heraclitus reasoned that by the time we walk from one river bank to the other the flowing river a... Read more...
02/27/2018, by Alyssa Moniuszko
Improving Efficiency through Digital Transformation at an Arizona State Agency Ours is a world of efficient convenience and in this world it is not acceptable for a customer-facing process to take up... Read more...
12/04/2017, by Darryn Jones
Glenn Schulke (IoT expert, writer of IoT: A Tidal Wave of Trouble) recently shared with us what hackers could be able to do once cities reach a connected society. We thought of many petty pranks such ... Read more...
Predictive Analytics Ain’t No Crystal Ball12/01/2017
11/09/2017, by Glenn Schulke
The seemingly endless buzz surrounding the Internet of Things, or IoT, is that this ubiquitous technology will be embedded in everything from buildings, roads, factories, automobiles, homes, you name ... Read more...
From Around the Web: You’re Being Disrupted!11/08/2017
IoT and a View from the Corner Office10/17/2017
09/20/2017, by Charles Zulanas
Part 1 of decision-fatigue, Could Decision Fatigue Be Bogging Your Customers Down? introduced the idea that offering consumers too many choices is not efficient for generating sales and acquiring new ... Read more...
A Cybersecurity Program is not Insurance…08/07/2017
07/13/2017, by Martin Bonadio
Your team has done the planning, met with your stakeholders, written requirements, produced test cases, and collaboratively designed the interface; redesigned business processes and executed an effect... Read more...
How to Keep Your CEO Out of Prison06/14/2017
05/08/2017, by MSS Staff
In developing the concepts around business transformation at the MSSBTI, we found four areas we wanted to define. They are: Strategic Transformation – essentially changing what you do today ... Read more...